FAQ
Common questions about Phone & iPhone repair, screen replacement, battery service, and more
Common Questions
Got Questions? We’ve Got Answers!
Repair costs vary depending on your device model and the type of repair needed. We offer free diagnostics to provide you with an accurate quote before any work begins. Common repairs range from $29 for basic fixes to $299 for complex motherboard repairs. Contact us for a personalized quote for your specific device.
Most common repairs (screen replacements, battery replacements, charging port fixes) are completed within 1-2 hours while you wait. More complex repairs involving motherboard work or water damage may take 24-48 hours. We'll provide an estimated timeline with your quote.
For most repairs (screen, battery, buttons, speakers), your data remains completely safe and untouched. However, we always recommend backing up your device before any repair as a precaution. For motherboard repairs or severe water damage, there's a small risk of data loss, which we'll discuss with you beforehand.
OLED (Organic Light-Emitting Diode):
- Each pixel produces its own light
- Deeper blacks and better contrast
- More vibrant colors
- Thinner and lighter
- More expensive to replace
- Used in premium phones
LCD (Liquid Crystal Display):
- Requires backlight to display images
- Good color accuracy
- More affordable replacement option
- Slightly thicker
- Still provides excellent display quality
- Great budget-friendly repair option
iPhone screen repair costs vary by model. Prices depend on whether you choose OEM or aftermarket parts. We offer free diagnostics and will quote your exact model before any work begins.
With our OEM-quality screens and proper programming tools, we can maintain True Tone functionality on iPhone 8 and newer models. We use specialized equipment to copy the display's serial number to preserve this feature.
Most iPhone battery replacements are completed in an hour. Some models with stronger adhesive or additional components may take up to 1 hour. We stock batteries for all models for same-day service.
Yes! Common camera issues and solutions:
- Blurry photos: Usually requires camera replacement
- Black spots: Often dust inside, can be cleaned or camera replaced
- Camera won't open: Software issue or camera failure
- Cracked camera lens: Lens replacement only
It depends on the failure type:
- Dead battery/charging issue: Yes, after repair
- Broken screen: Yes, data intact after screen replacement
- Motherboard failure: Possible with microsoldering
- Encrypted storage chip failure: Unfortunately, no
We offer a free evaluation to determine if data recovery is possible.
Fast Repairs, No Hassle, Trust Helpertech Every Time.
We know how important your devices are. That’s why most iPhone repairs and phone screen fixes are completed in under an hour, so you can get back to what matters without missing a beat.
Every repair comes with a warranty on parts and labor, giving you peace of mind and confidence that your phone, tablet, or computer is in good hands.
From iPhones and Androids to laptops, tablets, and gaming consoles, our technicians have the expertise to repair all major brands and devices with precision and care.
Your satisfaction is our top priority. Our friendly team provides honest advice, clear pricing, and responsive communication, making every repair experience simple and stress-free.